At Mistika, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit https://mistika.cloud, use our services, or interact with our content.

By using our website or purchasing our services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Full name

Email address

Phone number

Billing address

Date, time, and place of birth (for astrology reports)

Payment details (processed securely via Stripe or other processors)

b. Technical Information

IP address

Browser type and version

Device type

Referring website

Usage behavior on our site

c. Communication History

We may store any messages you send via contact forms, email, or chat support.

2. How We Use Your Information

We use your data to:

Process and deliver your orders

Create personalized astrological and spiritual reports

Provide access to Mistika Academy and other digital content

Communicate with you (confirmation, support, updates)

Send promotional offers, newsletters (if opted-in)

Improve our website and user experience

Comply with legal obligations

We never sell or rent your personal information to third parties.

3. Sharing of Information

We may share limited data with trusted third parties for specific purposes:

Payment processors (e.g., Stripe)

Email marketing providers

SMS providers for important notifications

Spiritual guides or consultants for 1:1 services

Analytics providers to improve our services

All third parties are contractually bound to handle your information securely and in compliance with this policy.

4. Your Rights and Choices

You have the right to:

Access or update your personal information

Request deletion of your data

Opt out of marketing communications at any time

Request a copy of the data we hold about you (data portability)

To exercise your rights, email us at [email protected].

5. Data Retention

We retain personal data only as long as necessary to provide our services, meet legal requirements, or resolve disputes. Personalized reports and session records are stored securely and only shared with the purchasing user.

6. Security

We implement industry-standard measures to protect your information. This includes secure data encryption, HTTPS protocol, and strict internal access control. However, no method is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

We use cookies to:

Analyze website traffic

Remember user preferences

Track marketing campaign effectiveness

You can control or disable cookies in your browser settings.

8. Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect information from children. If we become aware of such data, we will delete it immediately.

9. International Users

Our services are primarily intended for users in the United States and Latin America. If you access Mistika from another country, you agree to the transfer of your data to servers located in the U.S.

10. Updates to This Policy

We may update this Privacy Policy at any time. When we do, we will revise the “Last Updated” date at the top. We encourage users to check this page regularly for changes.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📍 Website: https://mistika.cloud/

📧 Email: [email protected]📍 Contact : https://mistika.cloud/contact